Arbor – Parent Portal at Castle View Academy
At Castle View Academy, we use Arbor as our Management Information System (MIS). Arbor allows parents and carers to view important information about their child’s school life and helps us communicate effectively with families.
As your child joins Castle View Academy, Arbor will become an important tool for keeping up to date with key school information.
What Is Arbor?
Arbor is a secure online system used by schools to share information with parents and carers. Through the Arbor Parent Portal or Parent App, families can access relevant information about their child in one place.
Please note that the information available to parents is bespoke to Castle View Academy and reflects the systems, policies and data we share with our community.
What Parents and Carers Can Use Arbor For
Arbor may be used to:
- Receive key messages and notifications
- View behaviour, rewards or achievements
- Check timetables and school information
- Update contact details
Arbor helps improve communication between home and school and ensures families can easily access important information.
Getting Started with Arbor
To support new parents and carers, Arbor has produced simple step‑by‑step guides that explain how to access and use the Parent Portal.
These guides provide a helpful starting point:
While not all features shown in these guides may be used at Castle View Academy, they offer a clear overview of how the system works.
Need Help or Having Trouble Accessing Arbor?
If you experience any issues logging in, have problems accessing your account, or need support with Arbor, please contact the school directly:
admin@castleviewacademy.org.uk
Our administration team will be happy to help ensure you can access the information you need.
Key Reminder for Parents and Carers
Please ensure your contact details are kept up to date, as Arbor is one of the main ways the school shares information with families.